your privacy is your right.
the personal information you submit to field furnace refractories will not be shared, sold, or disclosed to third parties except, when deemed necessary, to agents or companies providing services you have requested through our web site, or when required by law. all agents or companies used by field furnace refractories to provide these services are held to the same strict privacy standards as our own.
if you'd like to receive our web site's newsletters, please join our list of informed subscribers. if, however, you place an order at our web site but would prefer not to receive our newsletter, you will receive only email directly related to your orders — confirmation and receipt, etc.
thanks for shopping at field furnace refractories!
privacy and security
field furnace refractories will never share any of your personal information (your address, email, phone number, etc) with any third party (meaning any person or organisation not connected to the bookshop). your information will only be used for the purpose of processing your orders and contacting you about your orders.
other than as part of an order process, we make no effort to identify public users of our site. no identifying data is disclosed to any third party for any purpose. data that we collect is used only for service administration.
cookies are only used to hold information relating to current navigation within the site (known as 'session cookies') or to provide extra help to first time visitors and optionally to store your password.
as is typical, we log http requests to our server. this means that we know the originating ip (e.g. 126.96.36.199) address of a user agent requesting a url. we also know the referer and user-agent information accompanied with an http request. we do not log the specific identity of visitors, unless performing a specific online transaction or an explicit login has taken place, in which case full details are retained. we occasionally analyze the log files to determine which files are most requested and the previous site or user agent which prompted the request. our logging is passive; we do not use technologies such as cookies to maintain any permanent information on users.
logged information is kept indefinitely as administrative and research material; it is not disclosed outside of this site. aggregate (completely non-identifying) statistics generated from these logs may be reported as part of research results.
bank and credit card details
field furnace refractories has chosen to accept only purchase orders through our web site. that ensures the privacy of your banking and / or credit card details. field furnace refractories has no access online to such details and such information is never stored in our system. that ensures that maximum security is provided and there is no risk to a customer even in the unfortunate event of our site be compromised. nevertheless we do have systems in place that ensure the security of any and all information provided to us as part of the ordering process irrespectively of the type of information stored.
advertising & privacy
in addition to our own advertising system we may use third-party advertising companies to serve ads when you visit our website. these companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
* google's use of the dart cookie enables it to serve ads to our users based on their visit to our sites and other sites on the internet.
* users may opt out of the use of the dart cookie by visiting the google ad and content network privacy
your privacy is your right.